Commercial Lab Management

The default workflow is included in the starter database for Single-User databases, so no choice is necessary. For Multi-User systems, after the database has been created and the first user logs in, there will be a prompt to import a default configuration. Typically one or more default workflows are included with the client install, located in the \Default Configuration sub-directory underneath the IndySoft program directory. The import of a default configuration will include a slate of events and tracking statuses that are appropriate for a product version.

Important: Keep in mind that this initial workflow is just a starting point - the number of events and tracking statuses and all related functionality can be easily customized using the tools within IndySoft. Contact IndySoft Sales for training options related to making the most of the Workflow Configuration system.

The default workflow for Commercial Lab Management includes the flowchart as seen below:

Default Workflow - Commercial Lab Management

Events - Commercial Lab Management
·CALIBRATION - perform a Calibration on the current asset, log masters used, and collect test point measurements

·GLOBAL EQUIPMENT CHANGE - allows for one or more assets to be modified. Equipment fields can be modified in addition to detailed information like schedules, test points, documents, etc. An equipment selection filter can be used instead of listing exact assets.

·MISC - a catch-all event for logging additional information about an asset.

·RECEIVED FROM VENDOR - receive an asset back from a vendor

·RECEIVING - receive an asset into the lab for service. One or more assets can be selected in the event.

·REPAIR - perform a repair on the selected asset, log charges, and parts used in the repair.

·SENT TO VENDOR - send an asset to an outside vendor for service.

·SHIPPING - ship one or more assets back to the customer or owner.
Tracking Statuses - Calibration Management
·At Vendor

·Awaiting Shipment

·Returned to Customer

·Work In Process |